We take all elements of customer privacy very seriously and are committed to providing you with a personal service, which meets your requirements and ensures your privacy is protected.
1. What information will we collect from you?
So that we can provide you with a full range of services, we may collect personal information about you from a number of sources, including from our website, from telephone discussions with you, from written information you have sent to us and from other communications. This may also include information from publicly available sources such as the electoral register. If we need to process any data, which is categorised under the Data Protection Act 1998 as “sensitive” we will always ask for your explicit consent.
2. Why will we use your information?
3. Disclosure of Information
We may also supply your information to third parties when required to do so by law.
4. Protection of your Information
We maintain security measures designed to protect your personal information.
5. Cookies and e-mail
We also use “cookies” to gather information regarding the use of our site. A cookie is stored on your computer’s hard drive and enables quick access to the site and provides us with certain information about your use of websites generally. You can amend the settings of your Internet browser to prevent automatic acceptance of cookies. We may from time to time use e-mail to contact you to notify you of new products or services, which we may from time to time supply. We will provide you with an opportunity on obtaining your personal information to request that we do not send you any such messages. However, please contact us at any time by e-mail should you wish to change your decision either way.
We reserve the right to monitor all forms of communication whether electronic or otherwise with you for the purposes of development of the service and compliance with our policies and procedures. We may also use such monitoring to provide evidence of transactions which we have entered into with you.
7. Transfers of data
We may choose to transfer your data to a third party or server who is not based within the European Economic Area. In such circumstances, we may contact you prior to doing so to confirm that you are happy for us to transfer such data.
8. Accuracy or your data
We will endeavour to ensure that the information we hold about you will be accurate and up to date. You can check the information that we hold about you by e-mailing us. If you find any inaccuracies in such data, please notify us and we shall delete or correct it promptly.